FAQ




Click login button on main page and enter your credentials. Your account credentials would have been sent to your registered email address from communities@ecm.ae

If you have not received a login ID, write to us at communities@ecm.ae requesting credentials.

At the time of login, please click ‘Forgot Password’, upon which a link to reset your password will be sent to your registered email address. You may reset your password and login to your account.

Alternatively, you may write to us at communities@ecm.ae

To change or update your email address, log onto eservice.emaar.com and register your changes.

Alternatively, you can send your updated details to cis@emaar.ae or call us on 800 EMAAR (800 36227).

You can find your Property ID mentioned on the top right corner of your CSF Invoice.

Yes. Click login button on main page and enter your credentials. You can view your Statement of Accounts under the Community Service Fee section.

Once you log in, go to Community Service Fees and click Statement of Accounts for a view of all your payments made till date. Select a specific payment and click ‘View Receipt’ to see your online receipt. You can download or print for your reference.

To view details of all your properties together with one login, please ensure that your email address registered with Emaar is the same. You can view your registered email address on the top right corner of your CSF Invoice .